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Support Spot – July 2016

Recent Updates to BestNotes and Documentation

  • The BestNotes eMAR is almost ready! To discuss implementing the eMAR and for more information, Click HERE).
  • You can now search for content inside an existing Note (See Find in Document Button – Click HERE).

To view our BestNotes recent updates, Click HERE.

 

Recent Common Tickets / Tips and Tricks

Q: How can I save an electronic log (file) to my computer?
Answer: Use a Print to PDF software:

  1. Check your computer to see if it has a PDF creator (if not, Click HERE)
  2. Select a log.
  3. Click the Printer icon.
  4. Select a PDF creator.
  5. Click the Print button.
  6. The file will be saved to your computer.

To view the BestNotes Frequently Asked Questions (FAQs), Click HERE.

 

Welcome to BestNotes

Assisted Interventions INC
Aurora Recovery Centre
Clinical Consultants, LLC
Greenwood Associates (Jim McDaniel)
Healthy Foundations
La Jolla Recovery
Life Balance
Los Gatos Drug and Alcohol Recovery Center
Magnolia Creek Treatment Center for Women
Malibu Behavioral Health Services, Inc.
Melissa M Williams Licensed Counselor, LLC
Midwest Crisis-Prevention Center
North Wasatch Recovery
One Source Burien LLC
Redpoint Seattle LLC
Restore Women’s Wellness Center
Rush Chiropractic, LLC
Safe and Sound Treatment, LLC
Sober Living Houston
SoCal Therapy Center, Inc.
SunCloud Health
The Green House Center for Growth & Learning
Think and Be Treatment Center

 

Social Network Updates

  • More info coming soon

To Follow, Link, Add or Like us on social media, click on the icons at the bottom-right of this page.

date:  Jul 22, 2016
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Support Spot – June 2016

Recent Updates to BestNotes and Documentation

  • Two-way radio button for exchange of information and Disclosure formats with Standard Consents
  • Locked Ancillary Windows (please NOTE the message when all windows are locked)
  • New checkbox to include Future appointments after Date Range start date to C – Appt Status report
  • New Report: P – Census Summary (For Bed Tracking, see below)

To view our BestNotes recent updates, Click HERE.

 

Recent Common Tickets / Tips and Tricks

Q: How can I track beds?
Answer: BestNotes Support can add Episode Locations for every bed:

  1. Each Location would have the name of the Location then the Bed designation (e.g. Location1MaleBed1 or L1MB1)
  2. After each client has their Location selected in their Episode tab, go to Reports
  3. Run the P – Census Summary report
  4. A user can see what is available during a Date Range and even when a bed may open by their Episode End Date or (Estimated End Date)

NOTES:

  • Instead of having a Location for every bed, your company could simply request to add the number of beds to the end of a location and a user can run the report to gauge if there is an opening
  • e.g. if there are only 5 beds quick math can tell a user how many are open per day with the P – Census Summary report
  • For more information, Click HERE.

To view the BestNotes Frequently Asked Questions (FAQs), Click HERE.

 

Welcome to BestNotes

Advanced Recovery
Bella Monte Recovery LLC
Better Community Development, Inc
Coral Reef Academy
Efficient Optimized Billing
Functional Medicine Coaching Academy
Into Action Recovery Centers
Juniper Recovery
Land of Goshen Treatment Center, Inc
Lean In Recovery Center
MedicaSafe, Inc.
My Next Step, PLLC
New Origins, LLC
Peggy Jerome LLC
Pennacle Foundation
Practical Development, LLC
Progressive Counseling Services, Inc
Recovery Inn
Renaissance Ranch Outpatient of Logan
Revelations Treatment Center
Sempre Famiglia
The Haven at Pismo
The High Frontier, Inc
The Passion Care Center
Thrive Counseling of Idaho, LLC
Transitions Center
Trevor’s House
Twelve South
Valley Education and Treatment, LLC
Weeks and Vietri Counseling and Community Services, PS
Whiteside Manor
Zelus Recovery LLC

 

Social Network Updates

  • June 20 – 21: Innovations in Behavioral Healthcare – Nashville, TN (For more information, Click HERE)
  • July 10 – 13: C.O.R.E. – Clinical Overview of the Recovery Experience – Amelia Island, FL (For more information, Click HERE)

To Follow, Link, Add or Like us on social media, click on the icons at the bottom-right of this page.

date:  Jun 08, 2016
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Support Spot – May 2016

Recent Updates to BestNotes and Documentation

  • {XINTERVENTIONS} (AutoNotes only) and {XINTERVENTIONS_TXT} special fields are now available.
  • Associate an Objective with a Goal(s) checkbox(es) (For Meaningful Use Stage 2 Medicaid).
  • Goals can be rearranged by dragging and dropping a Goal’s row.

To view our BestNotes recent updates, Click HERE.

 

Recent Common Tickets / Tips and Tricks

AutoNotes:

Q: How do I add an AutoNote where I want it to go?

Answer: Implementation is happy to discuss two scenarios:

  • Restrict answers to populate one part of a Template

OR

  • Allow answers to be used multiple times:
    • Insert [BLANK] for each time it can be used
    • This allows a user to place the curser in each [BLANK] field
    • Open the AutoNote
    • Populate where the [BLANK] fields is each time

To view the BestNotes Frequently Asked Questions (FAQs), Click HERE.

 

Welcome to BestNotes

A Better Life Recovery
Columbia Treatment Services
Nelson Counseling, LLC
Pathway Outpatient Services LLC
Recovering Life Services LLC
Sobriety Solutions PA
The Sanctuary at Sedona
WestBridge Recovery Center
Willow Place for Women
WINR Women In New Recovery
Wisdom Treatment

 

Social Network Updates

  • May 15 – 17: 2016 NAATP National Leadership Conference – Ft. Lauderdale, FL (For more information, Click HERE)
  • May 16 – 19: 32nd Annual Idaho Conference on Alcohol and Drug Dependency – Boise, ID (For more information, Click HERE)
  • June 20 – 21: Innovations in Behavioral Healthcare – Nashville, TN (For more information, Click HERE)
  • July 10 – 13: C.O.R.E. – Clinical Overview of the Recovery Experience – Amelia Island, FL (For more information, Click HERE)

To Follow, Link, Add or Like us on social media, click on the icons at the bottom-right of this page.

date:  May 10, 2016
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Living in Fear

Jamie Goffin, LCSW

All of us have experienced fear and if we aren’t aware of our condition of fear- we live in what Tara Brach calls the “Body of Fear.” We walk through life in a fear trance and our world becomes seen through fear lenses and we can become trapped in fear. We lose our capacity to live fully.

Often when patients are coming into care to work on making changes it can be very helpful to understand how the function of fear has presented in their lives. For many, the trance usually begins in childhood, when an infant or child experiences fear in attaching to caregivers. Or we may have experienced trying something new out, having it fail and feeling the chain reaction of fear in our body. Or we view failure as a reflection of not being “good enough.” When an individual experiences continuous fear over the years, it can lead to chronic habitual contraction in our bodies and our minds become trapped in rigid thinking patterns. Our mind almost becomes obsessed for the need to prevent and respond to perceived fears.

Fear is a difficult emotion to work through with patient’s who have experienced severe trauma by helping them sort out real threats. This is difficult; because fear does serve functions that we rely on to literally stay alive. How do we know if our sense of fear needs attention? Tara Brach, talks about the need to “attend and befriend” fear. We do this by examining fear and asking, “Is this something to respond to or mostly a habit?”

In order to successfully do this we need to have fear management strategies. The first and most important step is being able to recognize that we have fear. Unhealthy responses to fear might look something like this:

  • We want to deflect or ignore it
  • We seek to control it by reducing what feels wrong
  • We get busy- see how many things we can do. Not doing feels intolerable
  • Self soothe- use substance such as sugar, foods, marijuana to help take away the rawness of fear
  • We want to dull or numb it with TV, social media so we can take a temporary vacation

Those who respond to fear with the fight strategy will:

  • Attack themselves by trying to make themselves into a being better
  • Attack others who feel threatening with our judgments, thoughts of hatred

Starting with mindfulness of our body sensations and our thoughts allows us to step out of fear. Tara Brach states, “The key to transforming this trance is by becoming aware of it—mindful of all our strategies, stories, physical reactions and bodily sensations—and allowing ourselves to be present to all of it without added constriction and judgment.” When we resist fear it becomes more paralyzing leading to increased pain and suffering. It seems the more we want it to go away the stronger grip it has on us. If we can stay honestly and courageously awake to our fear, it can enable us to recognize and fully experience whatever is arising in the present moment, and keep us from falling into the trance.

date:  Apr 26, 2016
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Support Spot – April 2016

Recent Updates to BestNotes and Documentation

  • Look for new Meaningful use Stage 2 updates soon.

To view our BestNotes recent updates, Click HERE.

 

Recent Common Tickets / Tips and Tricks

There are too many options for users in BestNotes.

Q: How do System Administrators restrict user access?

Answer: Here are three different scenarios:

  • Restrict users to only view the Client Name and Insurance Form = Regular with only the Contacts (to see client related data and activity log data) and Forms (to see Insurance Form and other Data Forms) permissions.
  • Restrict documents: keep anyone not in the specified group(s) from seeing saved documents on client pages. Templates can be restricted from the template level so once saved they are already restricted. Click Settings, Templates, and select the template. Click the groups that will be able to see the document when completed on a client from the green box at the top right corner. Click Save & Close.
  • To set up User Groups: Sign into the System Administrator account. Click Settings and Groups. Click New Group and add a name. Use the dropdown to add staff to the group. Click Save.

 

To view the BestNotes Frequently Asked Questions (FAQs), Click HERE.

 

Welcome to BestNotes

A New Direction
Alliance Therapy Center, LLC
Avenues Recovery Center LLC
Destiny Recovery Center, LLC
Ember Lodge
Exhale Healthcare Advocates Inc
Hearts With A Mission
Helping Professionals Wellness Center
Lifeforce, Inc.
Mountain Counseling & Training, Inc.
Orange County Detox
Pinnacle Recovery Center
Promise Recovery Center
RISE Center for Recovery
South Coast Counseling, Inc
Summit Malibu
The Children’s Study Home
Transitions For Women, LLC
UnBefuddled, LLC
William J. Gould Associates, Inc.

 

Social Network Updates

  • May 15 – 17: 2016 NAATP National Leadership Conference – Ft. Lauderdale, FL (For more information, Click HERE)
  • May 16 – 19: 32nd Annual Idaho Conference on Alcohol and Drug Dependency – Boise, ID (For more information, Click HERE)

To Follow, Link, Add or Like us on social media, click on the icons at the bottom-right of this page.

date:  Apr 18, 2016
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