Addiction Treatment EHR

Addiction Treatment Software: Streamlining Patient Care

BestNotes brings intelligent automation to our EHR, giving behavioral health providers faster workflows, better documentation, and more time for client care. Our AI-powered solutions integrate seamlessly into your existing processes, reducing administrative burden while enhancing the quality of care you deliver every day.

Comprehensive Addiction Treatment EHR Features

Our intelligent automation transforms everyday clinical workflows, empowering your team to focus on what matters most: delivering exceptional care to your clients.

Clinical Documentation

Easily access and update documentation meeting industry standards.

Medication Management

Track prescriptions, indications, and medication history.

Group Therapy Notes

Customize templates for efficient group session documentation.

Treatment Planning

Create personalized, evidence-based treatment plans.

Medication-Assisted Treatment (MAT) Support

BestNotes supports medication-assisted treatment for office-based and outpatient or residential programs prescribing buprenorphine, Suboxone, or naltrexone to outside pharmacies. E-prescribing runs through ScriptSure (BestNotes Fresh) or DrFirst (BestNotes Classic), with full Electronic Prescribing of Controlled Substances (EPCS) for Schedule II–V medications. ScriptSure integrates directly with Bamboo Health’s PMP Gateway, so clinicians can pull a patient’s multi-state, 12-month opioid prescription history — including prescribers and pharmacies — from within the chart. Medication reconciliation cross-checks patient-reported and staff-entered medications against a standard drug database, and eMAR tracks scheduled medication administration with signature records.

BestNotes is built for office-based opioid treatment (OBOT) and outpatient/residential MAT prescribing rather than on-site daily-dosing opioid treatment programs (OTPs).

Substance Abuse EMR Software

Initial Assessments

Gather comprehensive patient data for personalized care.

Treatment Planning

Develop evidence-based, individualized treatment plans.

Progress Notes

Easily track patient progress with comprehensive note templates.

HIPAA Solution for Substance Abuse Practices

Our intelligent automation transforms everyday clinical workflows, empowering your team to focus on what matters most: delivering exceptional care to your clients.

Secure

HIPAA-compliant cloud storage ensures patient data protection.

Efficient

Streamlined workflows improve communication and boost productivity.

Accessible

Access patient information anytime, anywhere with internet connection.

AI Documentation Included with BestNotes

BestNotes includes AI-powered clinical documentation that drafts progress notes and session summaries in standard behavioral health formats — SOAP, DAP, and BIRP — for both individual and group therapy sessions. Clinicians can generate notes from live ambient listening during the session or from post-session dictation, freeing up more time for client care.

Industry Recognition

Top 20 EHR

Ranked among the Top 20 EHRs by Capterra.

HIMSS Certified

Gold Certified Member of HIMSS.

EHRA Member

Member of the Electronic Health Record Association.

Compliance and Standards

CARF Compliant

Documentation meets Commission on Accreditation of Rehabilitation Facilities standards.

Joint Commission Standards

Adheres to Joint Commission standards for behavioral

health organizations.

State Regulations

Clinical documentation expertise in all 50 states.

UnitedHealth Guidelines

Meets UnitedHealth’s level of care guidelines.

42 CFR Part 2 Compliance

42 CFR Part 2 governs the confidentiality of substance use disorder (SUD) patient records. A February 2024 final rule aligned Part 2 more closely with HIPAA, including a single consent covering future treatment, payment, and operations disclosures, with a compliance deadline of February 16, 2026. See our full guide to CARF and Joint Commission accreditation for more on how BestNotes supports Part 2 requirements.

Pricing

BestNotes is priced at $59 per user per month for the first 10 users, with volume pricing stepping down to $25/user/month for users 11–100 and $13/user/month for users 101+, plus a one-time $100 setup fee per organization. See full pricing details for an exact quote.

Substance Abuse EMR Software

Experienced Trainers

Our team guides you through the training process to ensure success.

Ongoing Support

We’re here to help you troubleshoot issues and answer questions.

Personalized Resources

Tailored resources to meet your specific needs and goals.

Continuous Assistance

We’re committed to your success every step of the way.

What Our Clients Think…