An all in one EHR and CRM, full featured program for mental health providers.

BestNotes brings a therapy notes software that streamlines your Behavioral Health practice. By allowing a traditional CRM to integrate with an EHR, mental health providers will be able to track all business activity from start to finish. By providing CARF and JOINT COMMISSION aligned documentation, BestNotes users are able to rest assured their documentation meets accreditation guidelines.


Clinical behavioral health and substance abuse software on a single platform.


Our EHR is designed for Behavioral Health Businesses that conduct individual therapy, group therapy, psychiatry, co-occurring treatments and more! BestNotes EHR is cloud-based and has a mobile-friendly interface that’s accessible to providers from anywhere with an internet connection.

Telehealth for Individual and Group Therapy

BestNotes provides a HIPAA-Compliant telehealth option for users. Users can create, track and charge for telehealth sessions.

BestNotes telehealth works great for individual and group therapy. Add up to 50 participants in a single session and easily track attendance and record billing within seconds.

“As a counselor in private practice I had never used Telehealth for counseling prior to COVID. This was a new experience for myself and clients. The transition was seamless in getting myself and clients on boarded with the process. The accessibility to schedule and directly add the Telehealth function is intuitive for myself and clients.  The video and quality of streaming works great every time! I’m so grateful that I have this add on within BestNotes that meets confidentiality standards and I don’t have to worry about synching or scheduling with another program.”– Jaime G. LCSW

As a member of the Electronic Health Record Association and HIMSS, BestNotes incorporates the highest industry standards for EHRs. BestNotes is loved by organizations of all sizes who specialize in addiction treatment and behavioral health.

Clinical Documentation Expertise in All 50 States

BestNotes users have access to clinical documentation that is automatically updated and maintained to comply with Joint Commission, CARF common State regulations and UnitedHealth’s (Optum) level of care guidelines.

Send Outcome Surveys Remotely with BestNotes!

During the ongoing COVID-19 Public Health Emergency, more behavioral health providers are delivering services by using a variety of telehealth solutions. These services often include remote intake assessments and questionnaires to screen for suicide, depression, anxiety, and substance abuse.

See all available questionnaires from BestNotes here:

  •  BestNotes is the most feature rich EHR for the lowest cost: See How BestNotes Works
  •  BestNotes is the only EHR with automatic updates to documentation. See how BestNotes saves you time and money with documentation that never gets old.
  •  BestNotes includes 60+ Reports for managing all your work.

What are the Best EHR systems?

Capterra has ranked BestNotes among the Top 20 EHRs in 2022

Find out why BestNotes is the best EHR for telehealth.

Smoother Transitions

“BestNotes allows for you to easily send the links to clients. The screen share works smoothly.”
Laura D. CMHC, RPT-S

Great Experience

“We improved our workflow within our practice”.
Donte B. Executive Director