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Support Spot – February 2016

Recent Updates to BestNotes and Documentation

  • eMAR: Our current beta pool is closed. We are actively working with these customers to ensure that the latest release of the eMAR is functioning correctly, stable, and meets the needs of the different market segments. At this time, we are unable to give a time frame for general release of the eMAR. However, as we finish this latest round of testing, we are optimistic that it will be ready soon. We are creating documentation and training materials to help implement this feature at your facility. Features currently included are: Inventory tracking, client and staff signatures, integration with our e-Prescribing offering, reporting, and of course medication administration.

To view our BestNotes recent updates, Click HERE.

 

Recent Common Tickets / Tips and Tricks

The iCal URL is not displaying:

Q: How do I connect the BestNotes Calendar to another system / device?

Answer: Your company’s BestNotes System administrator must give a user the Remote Mobile Access permission in order for that user to see their iCal URL.

  1. Please read NOTEs carefully, Click HERE.
  2. At this time, some calendars will only display BestNotes calendar in Central Time.

To view the BestNotes Frequently Asked Questions (FAQs), Click HERE.

 

Welcome to BestNotes

Addiction Intervention Recovery
Behavior Therapy and Psychotherapy Center
Believe Recovery and Counseling, Inc
Clear Vision Recovery Center
Connections in Recovery
Coral Gables Counseling Center
David M Ranks Ph.D., PC
First Step Recovery Center
Green Mountain Treatment Center
Guiding Light Counseling Services
InnerBalance Health Center
Luna Recovery Services, LLC
Lyric Recovery Services, Inc.
New Dawn Treatment Centers
New Freedom Academy
North Coast Medical Clinic
Pioneer Youth and Adult Community Services, Inc
Playful Healing Therapeutic Services
Positive Progression
Quality Living Center
Solstice East
The Counseling Group
The Ranch Recovery Centers, Inc.
Turning Point, Center for Change

 

Social Network Updates and come see us at:

  • February 10-16:  NATSAP – Annual Conference (2016) – La Jolla, CA (For more information, Click HERE)
  • February 22-25: 37th Annual Training Institute on Behavioral Health & Addictive Disorder – Clearwater Beach, FL (For more information, Click HERE)

To Follow, Link, Add or Like us on social media, click on the icons at the bottom-right of this page.

date:  Feb 09, 2016
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Support Spot – January 2016

Recent Updates to BestNotes and Documentation

  • Diagnosis Totals report – has been replaced with TPL Diagnosis Report.
  • Diagnosis Axis Report – has been replaced with Diagnosis by Client, which allows filtering of clients by tag and filtering by episode/program.
  • The P-Diagnosis by Client report allows filtering by episode/program.
  • New Calendar Button – in a group calendar view,  each user now has a double calendar icon. This will expand to display that user’s M-F view. To return click the Exit <Provider>’s / Users Calendar button.
  • Medications Review Report has new filtering to make it easier to print off all medications for current clients.

To view our BestNotes recent updates, Click HERE.

 

Recent Common Tickets / Tips and Tricks

An application did not populate all the Med/Clinical assessments/documentation as programmed during implementation:

Q: Will I have to manually enter this information?

Answer: No, if it was designed by your Implementer to map or populate to other parts of the Med/Clinical window then it will:

  1. Sometimes a client has some information already in their Med/Clinical, this requires a user to click that document’s refresh button (upper-right).
  2. A window will appear asking you to confirm adding information.
  3. Double check to see if the data you were looking for has populated the required sections.
  4. If not, please have your BestNotes System Administrator contact us at team@bestnotes.com and an Implementer will reply as soon as possible.

To view the BestNotes Frequently Asked Questions (FAQs), Click HERE.

 

Welcome to BestNotes

Addiction Treatment Centers Inc.
Awakenings Recovery Program
Blue Tiger Recovery LLC
Catholic Charities of Wyoming
Desert Star ARC
Educational Alternatives LLC
Enterhealth
Epoch Integrated Health Services
Heartland Recovery Center
Insight Behavioral Health & Addiction Solutions, Inc.
Julie A Martin LLC
Live Free Structured Sober Living
Outpatient Houston
Recovery Advocates of America, Inc
Reflections Recovery Center, LLC
Serenity Now CMHC, Inc. (Delray)
Shannon Woolf
Shelby Recovery Services
Silicon Beach Recovery Center
Solstice Recovery
Sustain Recovery
The Villa Outpatient Services
Therapy Unlimited, LLC
Trinity Teen Solutions
University of Arizona/Health Promotion Sciences
Veterans Inc. / Independence Hall Behavioral Health Outpatient Clinic

 

Social Network Updates

  • February 10-16:  NATSAP – Annual Conference (2016) – La Jolla, CA (For more information, Click HERE)

To Follow, Link, Add or Like us on social media, click on the icons at the bottom-right of this page.

date:  Jan 13, 2016
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Acceptance vs. Resolution

Jamie Goffin, LCSW

As the New Year 2019 approached, many of us are considered what kind of changes we can make for the New Year. Creating a goal or a plan can actually be uplifting and effective. For many of us, the New Year brings feelings of hope. But most of us know that change can wear off, be hard and even unrealistic. As Brene Brown talks about a predictable pattern around resolutions; you can see that resolutions begin to unravel quickly:

  • January 1- This resolution is going to be awesome!
  • January 5- I’m awesome.
  • January 10- This sucks.
  • January 20- I suck

To avoid feeling like the last one “I suck”, I decided this year was going to be the year of Acceptance. While all those around me were talking about changing, I decided to embrace “it is what it is.” I thought about those things in my life that I could let go, that no longer serve me and how I could reflect on those things from a whole new perspective.

So, how will I do this? The answer is practicing the idea of “radical acceptance.” Tara Brach in her book Radical Acceptance writes all about this and practices in a way I can never do. She’s been meditating with Buddhist monks for years, I’ll keep practicing in those small moments… as Tara writes, “accept it and sit with it… and watch it pass.”

“The curious paradox is when I accept myself just as I am, then I can change.” – Carl Rogers

Here’s to 2019!

date:  Jan 08, 2016
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Support Spot – December 2015

Recent Updates to BestNotes and Documentation

  • ICD-10 Tx Plan Library (Goals, Objectives and Interventions): Both DSM-5 and ICD-10 libraries can now be edited in the settings area. To learn more, Click HERE.
  • Billing Client Payers Report: displays all active clients with an active insurance setup in their Episode tab. It can be filtered by insurance companies listed in Settings -> Payers.
  • Halfpenny setup changes: Click HERE.

To view our BestNotes recent updates, Click HERE.

 

Recent Common Tickets

A user is not able to add an official Diagnosis for billing.

Q: Which permission do they need?

Answer: There are three permissions that a user can have for Treatment Plans, Click HERE.

  • Create Tx: To see Tx plans and for adding problems only.
  • Create Tx + Diagnose: For billing with ICD-10 codes and “As evidenced by” textboxes. Goals, Objectives and Interventions can be added.
  • Create Tx + Diagnose + DSM-5: For billing and to Diagnose with DSM-5 categories with Diagnostic Criteria and BestNotes Goals, Objectives and Interventions library.

To view the BestNotes Frequently Asked Questions (FAQs), Click HERE.

 

Tips & Tricks

How can I simplify data entry?

  • Have your clients fill out more information on their application(s)
  • Work with BestNotes Implementation to map answers to populate other parts of your documentation
  • Use Template features (Click HERE)
    • AutoNotes
    • Special Fields

 

 

Welcome to BestNotes

Academy at Sisters
Addictions Behavioral Health Center of America, Inc.
Alternative Counseling Inc
Beverly Hills Psychiatry
Bx Atlanta Recovery Centers
Centel Healthcare Inc
Center for Healthy Sex
Commonwealth ICT Services, LLC
Creekview Counseling
England Counseling Services
Fresh Start of California
Human Supports of Idaho – Vocational Rehab
Kindlin Clinical Consulting
Maui Recovery
New Beginning Fellowship Center
New Daylight Counseling
Oceanside Transitional Living in Malibu
One to One Treatment
Pacific Bay Recovery
Princeton Aftercare
Puyallup Tribe Children & Adult Activities Dept.
Rainbow’s End Recovery Center
Rathdrum Counseling Center, LLC
Satya Family Coaching
Serenity Springs Recovery Center
Solutions By The Sea
St. Joseph’s Children’s Home
Teen Challenge Adventure Ranch
The Camden Center Older Adults Program, Inc.
The Lakehouse Recovery Center
Tribe Integrative Recovery
Urban Edge-Denver LLC
Youth Emergency Services, Inc

 

Social Network Updates

  • February 10-16:  NATSAP – Annual Conference (2016) – La Jolla, CA (For more information, Click HERE)

To Follow, Link, Add or Like us on social media, click on the icons at the bottom-right of this page.

date:  Dec 15, 2015
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Winter…. Time Changes….

Jamie Goffin, LCSW

I love the switch into fall, because it means football games, pumpkin-spiced goodies and who can resist the color changes. For some, these are exciting changes to look forward… for others it is usually associated with Seasonal Affective Disorder (SAD) or seasonal depression. The symptoms are very similar to depression, however it usually starts in the fall, worsens during winter and ends in the spring.

While there is no exact theory of the cause of SAD it does cause disruptions in people’s lives. One theory is that the body’s biological clock, which regulates sleep and mood, shifts due to lack of sunlight exposure. Another theory is that reduced sunlight can drop serotonin levels. Experts also believe sunlight reduction made disrupt the body’s ability to produce enough melatonin.

It’s important as health care providers that we keep an eye on our patient’s progress during this season so we can notice if patients are struggling more during the winter. I like to include an information sheet of SAD Symptoms in my waiting area and have a conversation about the symptoms as a preventive conversation. According to the National Institute of Health, these are the symptoms that we discuss:

  • Anxiety
  • Sadness
  • Tired/low energy
  • Cravings for carbohydrates
  • Weight gain
  • Trouble concentrating
  • Withdrawing socially
  • Loss of interest
  • Sleeping more than usual

Your probably thinking, this is depression! Yes, but keep in mind that development of symptoms aligns with fall and intensifies during the winter months. Clients who are vulnerable or working to maintain new changes can be greatly impacted if they are affected by SAD and if not recognized early on can contribute to regression or relapses to old behaviors.

There are many great ways that someone who suffers with SAD can manage their symptoms. Here are some tips:

  • Go Outside
  • Exercise
  • Maintain a regular sleep schedule
  • Connect with Others
  • Increase Vitamin D intake
  • Eat Clean
  • Try Light Therapy
  • Try Doing Something Different in your Routine
date:  Nov 23, 2015
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