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Support Spot – May 2015 Newsletter

Support Spot – May 2015 Newsletter

posted by: Greg Borgholthaus date: May 12, 2015 category: Blog comments: Comments Off on Support Spot – May 2015 Newsletter

Recent Updates to BestNotes and Documentation

Prepare your company’s BestNotes account for insurance billing by following these steps: Click HERE.


New User Manuals: Click HERE.


To view our BestNotes recent updates, Click HERE.



Recent Common Tickets

Q: Why does a group or user in the calendar overlay menu change the time zone to before Eastern Standard Time?

  • A: When BestNotes users are in different time zones, the overlay calendar defaults to Coordinated Universal Time (UTC) or 4 hours ahead of Eastern Standard Time (EST).
  • To change this, your on-site System Administrator needs to navigate to Settings -> Groups and select a Time Zone for that group.
  • For more documentation, Click HERE.


To view the BestNotes Frequently Asked Questions (FAQs), Click HERE.


Tips & Tricks

Create your facility as an individual/business contact and give it a data form to keep track of maintenance (e.g. light replacement, A/C fix, etc.) Take it one step further and create a work order template to be sent to maintenance staff.


Welcome to BestNotes

Aspen Ridge Recovery
BEC Treatment & Transitional Center
Broadway Treatment Center
Haley Erickson
LAT Intensive Outpatient Program
Luminance Recovery LLC
NewDay Counseling Services
Northwest Counseling and Guidance Clinic
Pinnacle Point Treatment Center
Restore Health and Wellness, LLC
Richfield Behavioral Health
STARR Family Behavioral Health, LLC
The Foundry
The Rose Transition Home
We Can Help Foundation
Windhaven House, LLC



Social Network Updates

Upcoming Conferences with a BestNotes Booth:

  • NAATP – May 16, 17 and 18th (for more information on this conference, Click HERE)


To Follow, Link, Add or Like us on social media, click on the icons at the bottom-right of this page.

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