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Support Spot – January 2017

Support Spot – January 2017

posted by: Greg Borgholthaus date: Jan 30, 2017 category: Blog comments: Comments Off on Support Spot – January 2017

Recent Updates to BestNotes and Documentation

  • BestNotes is proud to announce Appointment Reminders via SMS or Contact Text messages.
  • Lock or inactivate Templates.
  • Manage API Credentials in Settings.

View the BestNotes recent updates.


Recent Common Tickets / Tips and Tricks

Q: How can I automatically contact clients about an appointment?

  1. Turn on Appointment Reminders in Settings.
  2. Check on when the client will receive a message.
  3. Make sure all appointments or the appointment type for that client’s appointment is selected.
  4. Check Notify by SMS in the client’s details and make sure the Cell Phone field has a 10-digit number.
  5. Wait to see if they confirm via Text message or reply “Stop.”

NOTE: There is an additional fee per message and please follow the instructions on the Appointment Reminder help page.

View the BestNotes Frequently Asked Questions (FAQs).


Welcome to BestNotes

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K A Health Services LLC
Legacy Healing Center Margate, LLC
Lifespan Behavior Services, LLC
Madrona Recovery
Papilion Integrated Recovery Center, INC.
Pathfinders Recovery Center
Rise Above
Spirit Mountain Recovery
Wayne Martin, LCSW


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