Support: 866.543.6646
Sales: 855.489.1792

Features

BestNotes Features

BestNotes’ collaborative tool features are designed to inform and enhance communication for individual users and departments. It is recommended that you follow directed implementation strategies.

-Track phone calls, emails and continuing communication 

-Set reminders for follow-up

-Track referral sources – both incoming and outgoing. 

-Automatically notify staff of new leads or new clients.

-Rich reporting that includes conversion rates, top referrals and more!  

-Salesforce Integration 

-Available on the BestNotes mobile app for Android/Apple.

-Link secure online client intake application to your website

-Customize application that auto-populates into intake and clinical documentation. 

-Capture insurance information prior to admission. 

-Admission criteria checklists. 

-Automatically notify other staff members of new admission

-Capture staff signature for admission approval

-Individual, Staff or Room Calendar views

-Customize appointment types that includes all billing and necessary documents for service delivery. 

-Create customizable Calendar groups for scheduling ease

-Quickly adjust Time Zone for out-of-state inquiries

-Easily set recurring appointments 

-Integrates with popular calendars such as Outlook, Apple or Google.  

-Track No Shows, Cancellations and Attendance.  

-Send appointment reminders via Text Message 

-Many reports available (10+) to quickly audit activity and forecast future appointments 

-Available on BestNotes mobile app for Android/Apple.

-Autopopulate known client data and eliminate double data entry across documents.

Ready to use clinical documentation that takes into account Joint Commission, CARF and common National/State/County standards that’s automatically updated for you.   

-Customize documentation for no extra fee (we’ll even help you).  

-Autonotes that feature customizable point and click documentation 

-Print any document with your business logo auto-populated.  

-Documentation includes: 

Pre-Screen
Intake Assessment
Nursing Assessment
History/Physical Assessment
BioPsychoSocial Assessment
Psychiatric Evaluation
Comprehensive Diagnostic Assessment
Master Treatment Plan
Treatment Plan Review
Discharge Summary
Medication Management
Vitals/Allergies
Group Notes
Progress Notes (Clinical, DAP, Medication and SOAP options)
Case Management
Utilization Review
Consents

-Secure and HIPAA compliant portal that’s connected to your website.  

-Offer multiple customized applications for admissions. 

-All applications automatically populate in BestNotes and eliminates data entry. 

-Securely share documentation with your client and capture signature remotely.  

-Include family members or referral sources to a client’s portal with proper consent.

-Keep sensitive conversations with staff secure and HIPAA compliant within BestNotes.

-Communicate with staff and make a note on the client’s record at the same time. 

-Alert users of new, secure message via email

-Easily see who has read a message and who has not.

-Track all medications and indications that pre-populate throughout your documentation.

-Add ePrescribing and eliminate double data entry and save time.   

-Track changes to active medications and see a historical record of past medications

-Track external or over-the-counter medications

-Conveniently group clients together for a customizable med-pass time. 

-Prep medications and track inventory

-Track when a medication is taken or refused and capture employee and client signature

-Out-of-the-box reporting for easy quality assurance.

-This feature does cost extra through our partner DrFirst.  

-Prescribe controlled substances

-Free nursing staff accounts to prep medications for Dr.’s signature 

-All prescription are sent to the pharmacy of your choice. 

-Warnings for prescriptions that negatively impact current meds

-Electronically send/received nationally recognized questionnaires.  

-Clients can complete questionnaires via computer, tablet, smartphone or paper.  

-Easily recognize client’s trend overtime. 

-Smart automation so every new client receives a customizable set of questionnaires.

-Individual and organizational reporting that easily exports to Excel. 

-Visit OutcomeTools for more information and to schedule a demo. 

-Customizable patient ledger to track ongoing charges and payments.

-Create invoices and superbills

-If you outsource billing to a 3rd-party, BestNotes will give them free access to your account. 

-Easily build HCFA-1500 or UB-04 claim forms that eliminate double data entry.

-Submit claims to payers with low-cost partners like EZ claim, ClaimMD, Office Ally or Avea Solutions.

-Securely store employee files

-Capture signature for reviews, disciplinary action, notifications or benefits

-Receive customizable job applications through your website 

-Track ongoing education credits

-Track emergency contacts and other family members.

-Build custom reports

-60+ out-of-the-box for these feature and regular business activity

-Export reports to Excel

-Unique, custom reports available upon request for a small fee.

BestNotes Support

Hours:
Monday – Friday, 8:00am – 5:00pm MST

Technical Support:  208.543.6646

Schedule Training: 208.543.6646

Questions, Suggestions, or Comments: team@bestnotes.com

For after hours, emergency support please call 866-543-6646

 

Support Session Link

Fast-Support (Windows XP-Today/Mac OSX)

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