Support: 866.543.6646
Sales: 855.489.1792

Blog

Support Spot – January 2017

Recent Updates to BestNotes and Documentation

  • BestNotes is proud to announce Appointment Reminders via SMS or Contact Text messages.
  • Lock or inactivate Templates.
  • Manage API Credentials in Settings.

View the BestNotes recent updates.

 

Recent Common Tickets / Tips and Tricks

Q: How can I automatically contact clients about an appointment?
Answer:

  1. Turn on Appointment Reminders in Settings.
  2. Check on when the client will receive a message.
  3. Make sure all appointments or the appointment type for that client’s appointment is selected.
  4. Check Notify by SMS in the client’s details and make sure the Cell Phone field has a 10-digit number.
  5. Wait to see if they confirm via Text message or reply “Stop.”

NOTE: There is an additional fee per message and please follow the instructions on the Appointment Reminder help page.

View the BestNotes Frequently Asked Questions (FAQs).

 

Welcome to BestNotes

Access 2 Recovery
Addiction Recovery Medical Service LLC
AspenRidge North
Bell Eve, Inc.
BridgeWay Sober Living
By the Sea Recovery
Cambio Academy
CareVoy
Gem Academy
Inspirations Nevada, LLC
K A Health Services LLC
Legacy Healing Center Margate, LLC
Lifespan Behavior Services, LLC
Madrona Recovery
Papilion Integrated Recovery Center, INC.
Pathfinders Recovery Center
Rise Above
Spirit Mountain Recovery
Wayne Martin, LCSW

 

Social Network Updates

To Follow, Link, Add, or Like us on social media, click on the icons at the bottom-right of this page.

date:  Jan 30, 2017
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Support Spot – December 2016

Recent Updates to BestNotes and Documentation

  • New Status filtering for General and Activity Logs.
  • New Confirm features in appointments.
  • New Title field for all Assessments and all Treatment Plan documents in the Med/Clinical window.

View the BestNotes recent updates.

 

Recent Common Tickets / Tips and Tricks

Q: How can I differentiate one Med/Clinical document from another with the same title?
Answer:

  • Filter by that document and check the date.
  • Use the new Title field to add an addendum or update number and/or date.

NOTE: Both types of documents still have a record of when they are logged to the BestNotes database.

View the BestNotes Frequently Asked Questions (FAQs).

 

Welcome to BestNotes

Arise Society
Bonnie DenDooven, MC, LPC
Burning Tree Lodge
Capo Canyon Recovery
Equinox RTC
Guided Landings Treatment LLC
Measures4Success, LLC
Meridian Mentoring
New Day Recovery, LLC
Robert A Shearer MD
Take Action Recovery, LLC
The Swan Diamond

 

Social Network Updates

To Follow, Link, Add, or Like us on social media, click on the icons at the bottom-right of this page.

date:  Dec 29, 2016
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BestNotes Now Offers ASAM Continuum!  

Continuum is a powerful assessment tool that considers all relevant biopsychosocial data points to established level of care recommendation along the six ASAM criteria dimensions. BestNotes users enjoy a single sign-on that eliminates double data entry. Once the ASAM assessment is complete, a comprehensive report will automatically be uploaded to the patient’s record. The cost for continuum is $840 per user/year. If you have any questions about this integration, please contact our sales team at 855-489-1792 or sales@bestnotes.com.

date:  Dec 16, 2016
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Support Spot – November 2016

Recent Updates to BestNotes and Documentation

  • ICD-10 2017 updates – BestNotes will be up-to-date with the current ICD-10 2017 codes.
  • Allergies tab – Users with the Allergies permission will be able to add Allergies directly in the Med/Clinical without DrFirst.
  • Consent Titles – Consent titles will display in a client’s Activity Log (Chart) and Portal.
  • Change the Date and Time that displays for a Med/Clinical snapshot on a client’s Activity Log (Chart).

View the BestNotes recent updates.

 

Recent Common Tickets / Tips and Tricks

Q: How can I accurately assign a document with the correct Time and Date on a client’s Activity Log (chart) or backdate?
Answer: (Both answers require BestNotes support to turn on)

  • Med/Clinical – In the Demographics section the Date and Time can be set.

And

  • Template / Note – When Notes are open and unlocked in a Client’s Activity Log (Chart), in the top left a user can change the date and time that will display on the Activity Log.

NOTE: Both types of documents still have a record of when they are logged to the BestNotes database.

View the BestNotes Frequently Asked Questions (FAQs).

 

Welcome to BestNotes

Allison Addiction Counseling
Alpine Springs Linesville LLC
Archways Recovery Centers
Assisted Recovery Center of Georgia, Inc.
California Prime Recovery
Comprehensive Life Resources- Pearl Street Center
Crisis Center
Elements Traverse
Gordon Psychology Group, PC
Hayes, Davidson and Associates, Inc
Jaclynn Kearney LCSW
James Mason Centers for Recovery (new profile)
Launch Pad Wellness, LLC
Men’s Primary Care Consultants, LLC
Momentum Recovery
New Directions Alcohol & Drug Services Inc
Present Moments Recovery
Psych-Ed Counseling
Reflections Academy, Inc.
Renew Wellness & Recovery
Renewal
Sollars Associates
St. Mary’s Home for Children
Strength in Support
True Life Treatment Center
Valley Hope Outpatient

 

Social Network Updates

To Follow, Link, Add, or Like us on social media, click on the icons at the bottom-right of this page.

date:  Nov 23, 2016
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Support Spot – October 2016

Recent Updates to BestNotes and Documentation

  • New Race Field dropdown menu in Client details screen and a special field to populate documents with Race data.
  • Permission changes that affect how users interact in a client’s Episode tab.
  • New Custom Problems in Master Treatment plan section.
  • Select client’s name to send documents (logs) to his/her portal account.

View the BestNotes recent updates.

 

Recent Common Tickets / Tips and Tricks

Q: How can users quickly copy an entire note or parts of other notes to a new note?
Answer: Use the Clone button or AutoNotes.

  1. In a New Note Template, click the History tab in the upper-right.
  2. Select a previous Treatment Plan, Comprehensive Assessment, and Template from the Filter dropdown menu.
  • Click the Clone button to copy the entire document.

OR

  • If a template has Autonotes, double-click one Autonote at a time.

View the BestNotes Frequently Asked Questions (FAQs).

 

Welcome to BestNotes

A Chance 4 Change
Alternatives Counseling, Inc.
Coach Mentors LLC
Confluence Behavioral Health, LLC
Cornerstones of Maine (NEW profile)
David Ginsberg MD
Dr. Megan B. Lewis
Front Line Counseling
Jane V. Perr, MD
La Jolla Addiction Healing Center
Paradigm Recovery Center
Peace By Piece Treatment Center
PMAD Management Services, LLC
Rally Point
Rincon Recovery
Serenity Gardens Rehab
Silver Sands Recovery
Solid Sobriety
STAR Detox Center
The Ranch Malibu Venture 1

 

Social Network Updates

To Follow, Link, Add , or Like us on social media, click on the icons at the bottom-right of this page.

date:  Nov 17, 2016
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