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BestNotes “Fresh”

On behalf of the BestNotes team, we would like to thank you for your business and continued support.  As a result of our 12 years of experience and customer feedback, we recognize it’s time for a new version of BestNotes and we want you to be the first to know about it.  In January 2017, we committed significant resources to the creation of a new version of BestNotes.  A dedicated team of designers and developers is harnessing advances in technology and the current healthcare environment to develop BestNotes “Fresh.”  Fresh is designed from the ground up to be a simple and intuitive tool that stays true to our mission to “help the helper.”  We expect to release our initial Beta in early 2018!

While Fresh is under construction, the development of our current “Classic” product will not stop!  We are releasing new features each month.  If you haven’t heard, we’ve recently released appointment reminders and a powerful integration with ASAM Continuum. Please stay tuned to our login screen to learn more about new developments each month.

We would love to hear your feedback on features most important to you.  Please email your thoughts to feedback@bestnotes.com

date:  Jun 08, 2017
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Upcoming Conferences

BestNotes is looking forward to attending the following conferences in May:

33rd Annual Idaho Conference on Alcohol and Drug Dependency

NAATP National Addiction Leadership Conference

date:  May 04, 2017
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Support Spot – February 2017

Recent Updates to BestNotes and Documentation

  • New Portal Account Password Requirements
  • New Ledger Settings

View the BestNotes recent updates.

 

Recent Common Tickets / Tips and Tricks

Q: How can a user manage ledger settings that are no longer in use?
Answer: New ledger setting features allow a user to Inactivate old Clinical Codes and create new ones in a new Category.

View the BestNotes Frequently Asked Questions (FAQs).

 

Social Network Updates

  • This post will be updated soon.

To Follow, Link, Add, or Like us on social media, click on the icons at the bottom-right of this page.

date:  Feb 27, 2017
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Support Spot – January 2017

Recent Updates to BestNotes and Documentation

  • BestNotes is proud to announce Appointment Reminders via SMS or Contact Text messages.
  • Lock or inactivate Templates.
  • Manage API Credentials in Settings.

View the BestNotes recent updates.

 

Recent Common Tickets / Tips and Tricks

Q: How can I automatically contact clients about an appointment?
Answer:

  1. Turn on Appointment Reminders in Settings.
  2. Check on when the client will receive a message.
  3. Make sure all appointments or the appointment type for that client’s appointment is selected.
  4. Check Notify by SMS in the client’s details and make sure the Cell Phone field has a 10-digit number.
  5. Wait to see if they confirm via Text message or reply “Stop.”

NOTE: There is an additional fee per message and please follow the instructions on the Appointment Reminder help page.

View the BestNotes Frequently Asked Questions (FAQs).

 

Welcome to BestNotes

Access 2 Recovery
Addiction Recovery Medical Service LLC
AspenRidge North
Bell Eve, Inc.
BridgeWay Sober Living
By the Sea Recovery
Cambio Academy
CareVoy
Gem Academy
Inspirations Nevada, LLC
K A Health Services LLC
Legacy Healing Center Margate, LLC
Lifespan Behavior Services, LLC
Madrona Recovery
Papilion Integrated Recovery Center, INC.
Pathfinders Recovery Center
Rise Above
Spirit Mountain Recovery
Wayne Martin, LCSW

 

Social Network Updates

To Follow, Link, Add, or Like us on social media, click on the icons at the bottom-right of this page.

date:  Jan 30, 2017
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Support Spot – December 2016

Recent Updates to BestNotes and Documentation

  • New Status filtering for General and Activity Logs.
  • New Confirm features in appointments.
  • New Title field for all Assessments and all Treatment Plan documents in the Med/Clinical window.

View the BestNotes recent updates.

 

Recent Common Tickets / Tips and Tricks

Q: How can I differentiate one Med/Clinical document from another with the same title?
Answer:

  • Filter by that document and check the date.
  • Use the new Title field to add an addendum or update number and/or date.

NOTE: Both types of documents still have a record of when they are logged to the BestNotes database.

View the BestNotes Frequently Asked Questions (FAQs).

 

Welcome to BestNotes

Arise Society
Bonnie DenDooven, MC, LPC
Burning Tree Lodge
Capo Canyon Recovery
Equinox RTC
Guided Landings Treatment LLC
Measures4Success, LLC
Meridian Mentoring
New Day Recovery, LLC
Robert A Shearer MD
Take Action Recovery, LLC
The Swan Diamond

 

Social Network Updates

To Follow, Link, Add, or Like us on social media, click on the icons at the bottom-right of this page.

date:  Dec 29, 2016
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