Support: 866.543.6646
Sales: 855.489.1792

Blog

Support Spot – February 2017

Recent Updates to BestNotes and Documentation

  • New Portal Account Password Requirements
  • New Ledger Settings

View the BestNotes recent updates.

 

Recent Common Tickets / Tips and Tricks

Q: How can a user manage ledger settings that are no longer in use?
Answer: New ledger setting features allow a user to Inactivate old Clinical Codes and create new ones in a new Category.

View the BestNotes Frequently Asked Questions (FAQs).

 

Social Network Updates

  • This post will be updated soon.

To Follow, Link, Add, or Like us on social media, click on the icons at the bottom-right of this page.

date:  Feb 27, 2017
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Support Spot – January 2017

Recent Updates to BestNotes and Documentation

  • BestNotes is proud to announce Appointment Reminders via SMS or Contact Text messages.
  • Lock or inactivate Templates.
  • Manage API Credentials in Settings.

View the BestNotes recent updates.

 

Recent Common Tickets / Tips and Tricks

Q: How can I automatically contact clients about an appointment?
Answer:

  1. Turn on Appointment Reminders in Settings.
  2. Check on when the client will receive a message.
  3. Make sure all appointments or the appointment type for that client’s appointment is selected.
  4. Check Notify by SMS in the client’s details and make sure the Cell Phone field has a 10-digit number.
  5. Wait to see if they confirm via Text message or reply “Stop.”

NOTE: There is an additional fee per message and please follow the instructions on the Appointment Reminder help page.

View the BestNotes Frequently Asked Questions (FAQs).

 

Welcome to BestNotes

Access 2 Recovery
Addiction Recovery Medical Service LLC
AspenRidge North
Bell Eve, Inc.
BridgeWay Sober Living
By the Sea Recovery
Cambio Academy
CareVoy
Gem Academy
Inspirations Nevada, LLC
K A Health Services LLC
Legacy Healing Center Margate, LLC
Lifespan Behavior Services, LLC
Madrona Recovery
Papilion Integrated Recovery Center, INC.
Pathfinders Recovery Center
Rise Above
Spirit Mountain Recovery
Wayne Martin, LCSW

 

Social Network Updates

To Follow, Link, Add, or Like us on social media, click on the icons at the bottom-right of this page.

date:  Jan 30, 2017
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Support Spot – December 2016

Recent Updates to BestNotes and Documentation

  • New Status filtering for General and Activity Logs.
  • New Confirm features in appointments.
  • New Title field for all Assessments and all Treatment Plan documents in the Med/Clinical window.

View the BestNotes recent updates.

 

Recent Common Tickets / Tips and Tricks

Q: How can I differentiate one Med/Clinical document from another with the same title?
Answer:

  • Filter by that document and check the date.
  • Use the new Title field to add an addendum or update number and/or date.

NOTE: Both types of documents still have a record of when they are logged to the BestNotes database.

View the BestNotes Frequently Asked Questions (FAQs).

 

Welcome to BestNotes

Arise Society
Bonnie DenDooven, MC, LPC
Burning Tree Lodge
Capo Canyon Recovery
Equinox RTC
Guided Landings Treatment LLC
Measures4Success, LLC
Meridian Mentoring
New Day Recovery, LLC
Robert A Shearer MD
Take Action Recovery, LLC
The Swan Diamond

 

Social Network Updates

To Follow, Link, Add, or Like us on social media, click on the icons at the bottom-right of this page.

date:  Dec 29, 2016
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BestNotes Now Offers ASAM Continuum!  

Continuum is a powerful assessment tool that considers all relevant biopsychosocial data points to established level of care recommendation along the six ASAM criteria dimensions. BestNotes users enjoy a single sign-on that eliminates double data entry. Once the ASAM assessment is complete, a comprehensive report will automatically be uploaded to the patient’s record. The cost for continuum is $840 per user/year. If you have any questions about this integration, please contact our sales team at 855-489-1792 or sales@bestnotes.com.

date:  Dec 16, 2016
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Support Spot – November 2016

Recent Updates to BestNotes and Documentation

  • ICD-10 2017 updates – BestNotes will be up-to-date with the current ICD-10 2017 codes.
  • Allergies tab – Users with the Allergies permission will be able to add Allergies directly in the Med/Clinical without DrFirst.
  • Consent Titles – Consent titles will display in a client’s Activity Log (Chart) and Portal.
  • Change the Date and Time that displays for a Med/Clinical snapshot on a client’s Activity Log (Chart).

View the BestNotes recent updates.

 

Recent Common Tickets / Tips and Tricks

Q: How can I accurately assign a document with the correct Time and Date on a client’s Activity Log (chart) or backdate?
Answer: (Both answers require BestNotes support to turn on)

  • Med/Clinical – In the Demographics section the Date and Time can be set.

And

  • Template / Note – When Notes are open and unlocked in a Client’s Activity Log (Chart), in the top left a user can change the date and time that will display on the Activity Log.

NOTE: Both types of documents still have a record of when they are logged to the BestNotes database.

View the BestNotes Frequently Asked Questions (FAQs).

 

Welcome to BestNotes

Allison Addiction Counseling
Alpine Springs Linesville LLC
Archways Recovery Centers
Assisted Recovery Center of Georgia, Inc.
California Prime Recovery
Comprehensive Life Resources- Pearl Street Center
Crisis Center
Elements Traverse
Gordon Psychology Group, PC
Hayes, Davidson and Associates, Inc
Jaclynn Kearney LCSW
James Mason Centers for Recovery (new profile)
Launch Pad Wellness, LLC
Men’s Primary Care Consultants, LLC
Momentum Recovery
New Directions Alcohol & Drug Services Inc
Present Moments Recovery
Psych-Ed Counseling
Reflections Academy, Inc.
Renew Wellness & Recovery
Renewal
Sollars Associates
St. Mary’s Home for Children
Strength in Support
True Life Treatment Center
Valley Hope Outpatient

 

Social Network Updates

To Follow, Link, Add, or Like us on social media, click on the icons at the bottom-right of this page.

date:  Nov 23, 2016
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